About CAKE Guest Manager Waitlist
CAKE Guest Manager is a waitlist, reservation, and table management system. Guests are alerted via text message when their table is ready. Bust long lines and ease congestion at the host stand, while turning tables up to...
CAKE Guest Manager is a waitlist, reservation, and table management system. Guests are alerted via text message when their table is ready. Bust long lines and ease congestion at the host stand, while turning tables up to 7% faster.
Get the data you need to give guests the flexibility they want. A glance at their visit history lets you greet guests with a personal touch, while a real-time view of your floor map provides accurate wait times. Make smarter decisions from the host stand while making every guest feel like a VIP.
YOU CAN DOWNLOAD AND START USING THE WAIT LIST TODAY FOR FREE
FEATURES:
• SMS Text Messaging - text waiting guests when their table is ready, reply directly to all guest messages.
• No Cover Fee Reservations – add our widget to your website, take reservations through Google or over the phone.
• Custom Floor Maps - create a floormap for your restaurant in minutes by dragging and dropping tables.
• Guest Profiles - identify guest preferences, top items ordered, and past sales info.
• Table Management – pre-set server sections and rotation management.
• Live Monitoring – track activity in your restaurant from anywhere, view daily seating and server metrics.
• Sync across devices – use multiple iPads and specialized roles to share table status and bust lines.
• Automatic Table Status Updates - know instantly when food is ordered or a check is closed when you integrate with CAKE Point of Sale.
BENEFITS:
• Replace paging system or pen and paper with customizable text alerts and real-time data.
• Track guests through the dining experience with Table Management.
• Increase table turns and decrease walkaways.
• Manage walk-ins, reservations, and call-ahead parties.
• Add, remove, and seat parties quickly.
• Track regulars via phone numbers and associated guest profiles.
• Analytics dashboard helps you make informed decisions about your restaurant.
• World-class 24/7/365 live customer support – more than most other waitlist apps.
RESTAURANT TESTIMONIALS:
"Guest Manager is a lifesaver during our busiest times. The waitlist system allows us to effortlessly manage our waitlist. Best of all, our staff was hooked within minutes and our guests love it!"— Lukus Hasenstab, General Manager, Penelope
"The wait list system allows our hosts to spend less time managing the wait list and more time greeting and servicing our guests. We have also been able to create new baselines, which we use to measure host performance and improve our operations."— George Itoh, Director of Operators, Ippudo
by CAKE, a Sysco Company
Jun 9, 2020
Version 5.0.4
New features to facilitate low touch curbside order pickup.
Curbside Order Pickup
-Dedicated list for managing your active pickup orders
-Communicate with your waiting guests via text message to reduce touch points
Screen orientation fix to allow for both right and left handed landscape screen modes.
Previous Versions
Here you can find the changelog of CAKE Guest Manager Waitlist since it was posted on our website on 2016-09-30 22:51:22.
The latest version is 5.0.4 and it was updated on 2024-04-22 23:15:08. See below the changes in each version.
CAKE Guest Manager Waitlist version 5.0.4
Updated At: 2020-06-09
Changes: 9 Jun 2020 Version 5.0.4
New features to facilitate low touch curbside order pickup.
Curbside Order Pickup
-Dedicated list for managing your active pickup orders
-Communicate with your waiting guests via text message to reduce touch points
Screen orientation fix to allow for both right and left handed landscape screen modes.
CAKE Guest Manager Waitlist version 5.0.4
Updated At: 2020-06-09
Changes: Jun 9, 2020 Version 5.0.4
New features to facilitate low touch curbside order pickup.
Curbside Order Pickup
-Dedicated list for managing your active pickup orders
-Communicate with your waiting guests via text message to reduce touch points
Screen orientation fix to allow for both right and left handed landscape screen modes.
CAKE Guest Manager Waitlist version 5.0.3
Updated At: 2020-05-07
Changes: May 7, 2020 Version 5.0.3
Fix rare issue.
CAKE Guest Manager Waitlist version 5.0.2
Updated At: 2020-05-06
Changes: May 6, 2020 Version 5.0.2
Minor updates and improvements.
CAKE Guest Manager Waitlist version 5.0.0
Updated At: 2020-03-30
Changes: Mar 30, 2020 Version 5.0.0
Our biggest update ever! Based on feedback from serving over 220 million guests since 2012. An all new user interface enables the features and functionality most requested by restaurants, allowing them to seat more guests and turn more tables. Our 5.0.0 update includes:
WAITLIST
• New split screen view – see your waitlist alongside the floormap to make faster table assignments.
• Conversational guest messaging – reply directly to guest messages using a free-text keyboard with emoji support. See full conversation history with your guests.
• Faster waitlist entry – pre-set common area codes and customizable tags for faster guest entry.
RESERVATIONS
• Calendar – view upcoming reservations by day, track capacity to manage availability and shift planning.
• Search – search past and upcoming reservations by guest name or phone number.
• Reserve with Google – increase your discoverability and build your reservation book by allowing your guests to book directly from their google search results.
• Notifications – get alerts for incoming reservations and text messages from your guests.
CAKE Guest Manager Waitlist version 4.1.0
Updated At: 2017-10-06
Changes: Oct 6, 2017 Version 4.1.0
The CAKE Guest Manager Team has been busy adding new features and functionality requested by restaurants to help you seat more customers and turn more tables. Check out the latest updates in our 4.1.0. release:
• Text your guests a link to see their place in line - Your guests can now monitor their wait directly from their phone. Customize your mobile page with your logo and a link to your online menu.
• Seat More Guests with Automatic Table Status Updates - Know instantly when food is ordered or a check is closed when you integrate with CAKE Point of Sale.
• Create Guest Profiles for Repeat Customers - Identify your VIPs when they walk through the door and keep them coming back for more by tracking top items ordered, total and average spend, how long they've been a customer.
• Create Your Floormap In Minutes - Easily create your custom floor map directly through the app or on a web browser.
• Update System Settings In-App - No need to go to Control Center, now you can update general info, call ahead settings, and reservation settings through the CAKE Guest Manager app.
• Detailed Help Section - Get the help you need through the CAKE Guest Manager app or through CAKE University (http://university.cake.net/Guest_Manager)
You can learn more about these features at CAKE University or under the Help section of Guest Manager. We hope you enjoy the new update and find it helps make running your front of house a piece of CAKE.
CAKE Guest Manager Waitlist version 3.0.2
Updated At: 2012-10-12
CAKE Guest Manager Waitlist version 5.0.3
Updated At: 1970-01-01
Changes: 2020年5月7日 Version 5.0.3
Fix rare issue.
CAKE Guest Manager Waitlist version 5.0.4
Updated At: 1970-01-01
Changes: 2020年6月9日 Version 5.0.4
New features to facilitate low touch curbside order pickup.
Curbside Order Pickup
-Dedicated list for managing your active pickup orders
-Communicate with your waiting guests via text message to reduce touch points
Screen orientation fix to allow for both right and left handed landscape screen modes.
CAKE Guest Manager Waitlist version 5.0.4
Updated At: 1970-01-01
Changes: 9 giu 2020 Version 5.0.4
New features to facilitate low touch curbside order pickup.
Curbside Order Pickup
-Dedicated list for managing your active pickup orders
-Communicate with your waiting guests via text message to reduce touch points
Screen orientation fix to allow for both right and left handed landscape screen modes.
Disclaimer
Official App Store Link
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